planes, crashing two into the Twin Towers of the World Trade Center in lower Manhattan, while a third hits the U.S. It is advised that if 911 is accidentally called, users should stay on the line to explain the situation and clear operators to take urgent calls. The feature is aimed at increasing consumer safety, but often results in countless calls being mistakenly made to dispatchers, who then need to use valuable time to determine the validity of the call. ![]() Although that region - with about 11 per cent of 911 calls being accidental - was the lowest of the four reporting regions, it was still bogged down with nearly 7,000 accidental calls between August and November.Ĭalls to 911 can be made from a number of smartphones, even while the phone is locked. ![]() Police in London, Ont., also released non-emergency 911 calls data on Monday. Of those, 107,000 cases involved pocket dials, while another 116,000 calls were misdials. Misdials and pocket dials were responsible for 18 per cent of all emergency call volume in Toronto. In Canada’s largest city, which fielded more than 1.2 million 911 calls in 2011, in excess of 220,000 calls were dialed in non-emergency situations. Article contentīetween June and December, more than 80,000 unintentional calls were made, making up 33 per cent of all emergency calls in that area. ![]() This advertisement has not loaded yet, but your article continues below. Manage Print Subscription / Tax Receipt.
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